Privacy Policy for Royal Retreats

Last updated: February 12, 2025

Welcome to Royal Retreats. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you use our website at http://royalretreats.co.za.

Information We Collect

Personal Information

We may collect the following types of personal information:

Name

Email address

Phone number

Postal address

Booking details and preferences

Payment information

Automatically Collected Information

We also collect certain information automatically when you visit our website, including:

IP address

Browser type and version

Device information

Pages visited and interaction with our website

Date and time of your visit

How We Use Your Information

We use the collected information for the following purposes:

To process and manage your bookings

To provide customer support and respond to inquiries

To improve our services and website functionality

To send promotional offers and newsletters (with your consent)

To comply with legal obligations

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Sharing

We do not sell your personal information to third parties. However, we may share your data with:

Service providers who assist us in operating our website and providing our services

Legal authorities when required by law

Your Rights

You have the right to:

Access your personal information

Correct inaccurate or incomplete data

Request deletion of your data

Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of any significant changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Royal Retreats

Email: info@royalretreats.co.za